Ticket coordination across organisations
This survey is part of a master's dissertation. We want to understand, from your professional experience, what it is like today to manage tickets and incidents that involve more than one organisation.
- Takes 5 to 7 minutes
- Five short steps, one topic at a time. You can go back at any point to review your answers.
- Your answers are confidential
- At the end we ask for your work email, only for a possible follow-up interview. The email is processed separately from your answers and will not be publicly linked to them.
- Used only for research
- The data is used solely for this academic research and processed in line with the GDPR. By submitting your answers you consent to this use.